Privacy Policy for Ma3rood
Welcome to Ma3rood (“we,” “us,” or “our”). Your privacy and trust matter greatly to us.This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our online marketplace service (“Service”).
By using Ma3rood, you acknowledge this policy and consent to our data practices.
1. Information We Collect & How We Use It
A. Information You Provide
- Account registration: name, email address, contact number, password.
- Listings, listing images & details, communications between buyers and sellers.
- Payment-related information (e.g., billing details).
- Support & feedback: messages you send, including issues and inquiries.
B. Automatically Collected Information
- Usage data: site interactions, pages viewed, search queries, IP address.
- Device information: browser, OS, device type.
C. How We Use Your Information
- Operate and maintain the Service: transactions, communication, verification, dispute management.
- Trust & Safety: prevent fraud, enforce policies, secure accounts.
- Personalization: improve recommendations and search results.
- Send updates: about changes, new features, or transactions (opt-out available).
- Legal compliance: respond to investigations or lawful requests.
2. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking tools to remember preferences, analyze performance, and provide tailored advertising. You can manage or disable cookies through your browser settings or via our cookie banner.
3. Sharing & Disclosure of Personal Information
| Type of Recipient | Purpose & Conditions |
|---|---|
| Service providers | Assist in operations (hosting, email, payments). |
| Affiliated services | With our owned entities, subject to consent/opt-out. |
| Legal & fraud protection | To comply with law or protect users. |
| Business transfers | In case of merger, acquisition, or asset sale. |
| Aggregated data | For analysis, marketing trends—non-identifiable. |
4. User Choices & Rights
- Opt-in/Opt-out settings for ads, services, and sharing.
- Access & Correction: view and update your personal information.
- Deletion Requests: request deletion or restriction of your data.
5. Fair Information Practices & Privacy by Design
We follow global privacy principles including transparency, consent, access, data minimization, security, and enforcement. We embed Privacy-by-Design into all processes to keep your data safe.
6. Data Retention & Security
We retain data as necessary for services or law. Outdated data is deleted. We use industry-standard measures to secure your information.
7. Children & Age Limits
Our Service is not directed at children under 13 (or higher where required). We do not knowingly collect personal data from minors.
8. Updates to This Policy
We may update this policy. Major updates will be announced via site or email. Continued use means acceptance.
9. Legal Basis (If Applicable)
- Consent
- Contract performance
- Legal obligation
- Legitimate interests (safety, fraud prevention)